Acceptable use

Supporter access must stay personal, safe, and fair-use.

Access is based on membership eligibility, Owner policy, and operational safety. Every supporter must keep access personal, non-commercial, and within the fair-use limits approved by the Owner.

Personal account use

Optional private access, when available, is personal to the eligible supporter account. Credential sharing, resale, automated access, scraping, bypassing controls, or attempts to exceed the intended personal-use boundary can result in review, pause, disablement, or revocation.

Fair-use access boundary

Eligible active paid supporters may manage one primary and up to four additional household Jellyfin users when the perk is available. The five users share four simultaneous streams. Higher support levels do not buy extra users, streams, application guarantees, operational priority, or uptime.

Safety and operations

Access may be limited, paused, disabled, or revoked for billing status, legal or rights concerns, privacy risk, account safety, abuse prevention, chargebacks or disputes, security incidents, capacity limits, operational maintenance, or administrator review.

Service availability boundary

Membership supports infrastructure and operations. It does not purchase, rent, license, reserve, or guarantee any specific private service, feature, integration, support response time, or uptime level.

Related policies: Terms, privacy, and refunds and cancellation.