SMSupporter Membership
Account dashboard

Membership and access status

Sign in to view supporter status, billing-management options, and any eligible setup next steps. Checkout redirects are only the start of the process; this page shows confirmed account status after billing is processed.

Sign in to your supporter account

Sign-in

Status
Not signed in
Email
Sign in with your supporter email
Account
Sign in to view account details

Supporter status

Membership
Sign in to view membership status
Optional Jellyfin perk
Sign in to view optional access
Active until
Sign in to view membership dates
Hold note
Sign in to view account notices

Billing

Billing profile
Sign in to manage billing
Billing status
Waiting for confirmed billing status
Support level
Not selected yet
Active until / current period end
No active billing period mirrored
Cancellation scheduled
No
Cancellation feedback
No cancellation feedback mirrored

Jellyfin access

Optional access
Setup not started or not currently eligible
Username
No username set yet
Concurrent streams
Not available yet max simultaneous Jellyfin streams
Registered devices
Not available yet max devices registered to this Jellyfin user

Next action

Sign in to your supporter account or choose a supporter tier to begin.

Use the same email you used for supporter checkout. Checkout redirects alone do not grant Jellyfin access or prove membership status.

Get helpSign in to view membershipBecome or continue as a supporter

If payment fails

Update the payment method through the Stripe Billing Portal. The portal may show grace or past-due state while webhooks and reconciliation catch up; optional Jellyfin access can be paused if eligibility lapses.

If membership is canceled

Cancellation stops supporter eligibility according to the mirrored Stripe and entitlement state. Jellyfin accounts are disabled rather than deleted where practical, so staff can restore access if support resumes.

If refund or dispute is open

Refunds, disputes, and chargebacks may put optional access on hold for staff review. This staging copy is not final legal advice; public wording requires business and counsel approval.