Use this page for sign-in, billing, setup-link, account-status, or safety questions. Please do not send passwords, payment-card numbers, private setup links, API keys, or tokens.
Include your supporter email, invoice date, current dashboard status, and a short description. For failed, canceled, or past-due payments, update billing in Stripe first, then contact support if the dashboard does not update after webhook processing.
Include your supporter email, setup-link status, and dashboard access state. Never send your Jellyfin password or raw setup link. Optional access is a supporter perk and can be paused for billing, capacity, safety, legal, privacy, or abuse-prevention reasons.
Report unexpected access, suspicious sessions, or device-limit problems for staff review.
Include the supporter email and Stripe invoice or dispute reference if available. Do not include card numbers. Access may stay disabled while staff reconciles records; final public refund and dispute language requires business/counsel approval.
Signed-in active members can record a request. If you are not signed in, submitting this form will send you to the supporter sign-in page first. The form intentionally does not ask for passwords, card data, private tokens, or raw setup links.