Membership or billing
Include your supporter email, current dashboard status, and a short description.
Get help or share an idea.
Send a support request or help improve the portal. Never include passwords, card numbers, private setup links, API keys, or tokens.
Record a support request
Tell us what happened. Our response target is within two days; include your reference number if you are following up.
Sign in to view your support history.
Help us improve the portal
Signed-in supporters can tell us what feels confusing, what could work better, or what enhancement would make the site more useful. These ideas go directly into the admin support queue for review.
Before contacting support
- Check your account dashboard for current billing, membership, and setup status.
- Sign in with the same email used at checkout.
- Do not send passwords, API keys, private setup links, tokens, or card numbers.
Account setup
Include your supporter email, setup-link status, and dashboard access state. Never send passwords or raw setup links.
Account safety
Report unexpected access, suspicious sessions, or access-limit problems for staff review.
Feedback or enhancements
Share anything confusing, an improvement you would value, or an idea for a new capability.
Refund, dispute, or hold
Include the supporter email and non-secret context. Do not include card numbers.